Appointment Refund Policy

Haven of Henna Refund Policy

 

At Haven of Henna, we take pride in offering high-quality henna services and exceptional customer care. Due to the nature of our service, we have a limited refund policy outlined below.

 

 

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Appointment Bookings

 

A non-refundable deposit is required at the time of booking to secure your henna appointment. This deposit will be applied toward the total cost of your service and confirms your reservation.

 

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Cancellation & No-Show Policy

 

If you need to cancel or reschedule your appointment, please provide at least 48 hours’ notice.

    •    Cancellations made with less than 48 hours’ notice or no-shows will forfeit the deposit and are not eligible for a refund.

 

We understand that emergencies happen, and we will do our best to accommodate you when possible, but short-notice cancellations affect our ability to serve other clients.

 

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Henna Stain Results

 

We provide detailed aftercare instructions to help you achieve a rich, long-lasting henna stain.

Please note:

    •    Results may vary depending on skin type, placement, and care.

    •    Refunds will not be issued for poor stain results due to failure to follow aftercare guidelines or for natural differences in skin staining.

 

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Refund Requests

 

If you have a concern about a product or service and would like to request a refund, please contact us at havenofhenna@icloud.com within 48 hours of your appointment or delivery.

We will review each case individually and work with you to find a fair solution.

Please note:

    •    Refunds are considered on a case-by-case basis.

    •    Decisions are final and made at our discretion.

 

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Contact Us

 

For questions, concerns, or refund inquiries, please contact us at havenofhenna@icloud.com.

We are committed to ensuring your satisfaction and will do our best to address any issues promptly.

 

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By booking an appointment or placing an order with Haven of Henna, you acknowledge that you have read, understood, and agree to this Refund Policy.